Effective June 1st, 2012
Because we provide you with the ability to exercise your “opt out” rights as described above, we do not provide the names and addresses of third parties that received Personal Information from us for such third parties’ direct marketing purposes.
What Personal Information We Collect from You
Personal Information is information that directly or indirectly identifies a particular individual, such as your name (first and surname together), email address, postal address and/or phone number; visitors purchasing products or services will be required to provide additional information such as a valid credit card number, expiration date and shipping and billing addresses (collectively, "Personal Information”). We do not collect any Personal Information from you unless you provide it to us voluntarily (e.g. through interaction or registration with the Site).
Account Registration and Fee-Based Access
email Newsletters and Friend to Friend Promotions
Typically you need to have an Account in order to receive emails from us, provided that you may receive email communications from us on a one-time basis if you have contacted us directly with regard to a specific request or for email newsletters. You can opt-out of receiving future marketing emails from us by following the directions contained in the email to “unsubscribe.” Also, except in jurisdictions where it may be prohibited by law to do so, the Site or service offerings available thereon may allow you to submit information about other people. For example, we may offer “Send to a Friend” promotions, like electronic postcards available on the Site or through our newsletters. In these situations, you may provide the email address and, sometimes, the name of a friend. After the “Send to a Friend” transaction is completed, that information is deleted. We will not retain the recipient's email address for longer than necessary to complete the transmittal. In our communication to your friend in this circumstance, he or she will also be presented with an opportunity to “opt-out” from receiving future emails from us. You might also submit a person's name and other information if you purchase a gift and want to have it sent directly to the recipient. A record of that transaction will be maintained as allowed and/or required by law.
Sweepstakes, Contests, and Promotions
Online Purchases and Technical Support
When you play any of the games offered and/or served by F12Games, or use any of the communication features on the Site, your internet protocol address (the unique number assigned to your server or internet service provider)(your “IP Address”) from which you access any of the above may be stored in our records. F12Games may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused.
When any game is updated or “patched,” our patch routine may check your computer to see that you have the most recent version of game-specific files; when you communicate within any game or any other communication feature within the Site (e.g. live chat, instant message services and the like), even “privately” to another person, you do so with the understanding that those communications go through our servers, you expressly agree to waive any rights of confidentiality that you may have in and to your communications (if any) when using any of the Site's communication features, you agree you have no expectation of privacy in any of those communications and, accordingly, and where and to the extent permitted by applicable law, you expressly consent to monitoring of communications (including technical support and customer service communications) that you send and receive. When you log in to one of our online games, your system specifications (such as OS, RAM, video card, monitor, system configuration, crash data etc.) may be reviewed/recorded by us for the purposes of analyzing and optimizing your game experience and in order to provide you with customer service.
Consent to Monitor
Please note that, when running, some F12Games may monitor your computer's random access memory (“RAM”), media access control (“MAC”) address, configuration files and system files, etc., for unauthorized third party programs running concurrently with your F12Games game which, in F12Games 's sole determination: (i) enable or facilitate cheating of any type; (ii) allow users to modify or hack the applicable F12Games game interface, environment, and/or experience in any way not expressly authorized by F12Games; or (iii) intercept, “mine” or otherwise collect information from or through the applicable F12Games game (an “Unauthorized Third Party Program”). In the event that a F12Games game detects an Unauthorized Third Party Program, (a) the F12Games game may communicate information back to F12Games, including without limitation your Account username, details about the Unauthorized Third Party Program detected and the activities or functions performed thereby, and/or details about your computer, and/or (b) F12Games may exercise any or all of its rights and remedies under this Agreement or the applicable F12Games game End User License Agreement without prior notice to the user linked to such Unauthorized Third Party Program.
You acknowledge that any and all character data that is stored and is resident on our servers, and any and all communications that you make within the Site or any F12Games (including, but not limited to, messages solely directed at another player or group of players) traverse through our servers, may or may not be monitored by us or our agents (to the extent permitted by applicable law), you have no expectation of privacy in any such communications and expressly consent to such monitoring of communications you send and receive. You expressly agree to waive any rights of confidentiality that you may have in and to your communications (if any) when using any of the Site's communication features, you agree you have no expectation of privacy in any of those communications and, accordingly, and you expressly consent to such monitoring of communications (including technical support and customer service communications) that you send and receive.
Resume Submissions and Business Capacity
Indirect Collection of Personal Information
What Non-Personal Information We Collect from You
General, aggregated, demographic, and non-Personal Information may be collected by F12Games. It will not be linked to any of your Personal Information, through cookies or other means, without your consent. This type of anonymous, aggregated profiling and session data may include information that you have provided to us through surveys, polls, etc., but will not be tied to any Personal Information, without your consent. It may also include aggregated anonymous information about website usage and the customer base.
As part of the registration process for some services, you may be asked to provide information that does not personally identify you. For example, you may be asked to provide information concerning your date of birth, country, entertainment preferences, purchasing habits, and the like. This information is generally optional, but where provided it may be included in your Account profile and you hereby consent to this information being tied to your Personal Information. F12Games requests this information to understand you better and to also bring to your attention new services, programs, or offers that may be of interest to you. Where F12Games automatically collects non-Personal Information as stated above, and it is possible to link this information to your Personal Information, you hereby consent to F12Games linking relevant non-Personal information to your Personal Information.
Information on Cookies and Related Technology
The Site, and some services and advertisements displayed or made available thereon, may contain “cookies.” Cookies are a feature of your web browser which allow websites to transfer bits of information to your computer for recordkeeping purposes. A cookie stored on your computer can be used to “remember” things such as your password or that you have already registered an Account. This enables us to accelerate your future activities, saving the time that you would otherwise spend entering information such as your registration or password. Technology and tools such as clear gifs (also known as “web beacons”) assist in the delivery of cookies.
Most internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of the Site may not function properly.
How We Use and Share the Information that We Collect from You
How We Use Information that We Collect from You
We may use the Personal Information we collect from you to enable us to:
Information We Provide to Third Parties
Where and to the extent required by the applicable laws, you hereby expressly consent to your Personal Information being shared with or otherwise transferred by F12Games to third parties.
When you have provided Personal Information to us for a particular purpose, we may disclose your information to other companies that we have engaged to assist us in fulfilling your request and who we subject to confidentiality requirements. This may include, but is not limited to, fulfillment houses, billing services, transaction managers, credit verification services, and other third party service providers. We may also disclose any of your Personal Information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable laws, or, as we deem necessary in our sole discretion, in order to protect the rights, property or safety of F12Games, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of the Site, of any Personal Information contained in the F12Games database for such site, if F12Games or one of its companies assigns all of its rights and obligations regarding the use of your Personal Information at the time of a bankruptcy, merger, acquisition, sale of all or substantially all of the Site's assets to a subsequent owner or operator, or similar event.
Information about Links and Third Parties Related to the Site
You have the right to access information held about you by F12Games. Your right of access can be exercised in accordance with applicable data protection and privacy laws.
How You May Access, Change, or Delete the Information You Have Provided to Us
At the time that you provide Personal Information, F12Games may give you the option of declining any future offers or information about new products, promotions or services. In addition, many of the mailings that F12Games may send you, such as newsletters, have procedures within them to cancel the receipt of any future promotional mailings.
Other Important Agreements that Govern Your Use of the Site
Information for Persons Outside the United States
For persons in the European Union (“EU”) as used herein, terms such as “Personal Information” refer to “personal data” as defined by the EU Data Protection Directive and applicable local laws.
Information for California Residents
How Secure Is My Personal Information?
F12Games has made an effort to ensure that all information collected will remain secure and in its original form (i.e. free from any alteration). As such, access to all Personal Information is strictly controlled. When payment information is transmitted, for example, F12Games employs an industry standard security technology known as a secure-socket-layer (“SSL”) encryption. Unless otherwise specified herein or on the Site where you make a purchase, credit card numbers are used only for payment processing and are not retained for marketing purposes. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of Personal Information.
While F12Games takes reasonable precautions against possible breaches of the Site and customer databases, no website or Internet transmission is completely secure. Consequently, F12Games cannot and does not guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, but we have in place reasonable technical and organizational security measures to protect your Personal Information against accidental or intentional manipulation, loss, destruction, or against unauthorized disclosure or access to the information we collect online. F12Games urges you to take steps to keep your Personal Information safe by memorizing your password or keeping it in a safe place (separate from your Account information), logging out of your user Account, and closing your web browser.